Terms & Conditions

TERMS AND CONDITIONS

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Welcome to HACK STUDIOS! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website (https://www.hackstudios.co.uk) and services, you accept these terms and conditions in full. If you do not agree with any part of these terms, please discontinue use of our website and services.

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1. Definitions

• "We," "Us," "Our" refers to HACK STUDIOS.

• "You" refers to the individual, business, or entity accessing our website and services, including clients and prospective clients.

• "Services" refers to the video production, promotional content, and related services provided by HACK STUDIOS.

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2. Use of Our Website

By accessing our website, you confirm that you are at least 18 years of age, or accessing the site with the supervision of a parent or guardian if under 18. You agree not to use our website for any unlawful activities or to disrupt the website’s security or performance.

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3. Intellectual Property

All intellectual property displayed on this website, including text, images, videos, logos, graphics, and design elements, are owned by or licensed to HACK STUDIOS. You may not reproduce, distribute, modify, or exploit any content from our website for commercial purposes without our written permission.

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4. Services

We provide a range of services, including video production, commercial creation, behind-the-scenes footage, social media campaigns, and more. By engaging our services, you agree to provide accurate information about your project and collaborate with us in a timely and professional manner to ensure a successful outcome.

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5. Pricing and Payment

Our pricing is bespoke and tailored to the needs of each client or business. A detailed quote will be provided based on the scope of your project. Payments are generally required in stages, with an initial deposit to secure our services and the remaining balance payable upon completion. We reserve the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, applicable in the UK.

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6. Project Timelines

Project timelines will be agreed upon before work begins. Delays on your part in providing necessary materials or approvals may impact the timeline, for which we will not be held responsible. We will notify you promptly of any delays on our end and work towards completing the project as quickly as possible.

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7. Revisions and Changes

We allow for a reasonable number of revisions within the scope of the original agreement. Significant changes to the project that deviate from the original brief may incur additional costs. Feedback should be provided promptly to avoid unnecessary delays.

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8. Cancellations and Refunds

If you wish to cancel your project after engaging our services, the initial deposit is non-refundable. Additional charges may apply based on the work completed up to the point of cancellation. Refunds for incomplete services will be considered on a case-by-case basis, depending on the amount of work already delivered.

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9. Ownership of Content

Once the final payment is made, ownership of the final deliverables will transfer to you. However, HACK STUDIOS reserves the right to use excerpts of the completed work for promotional purposes on our website, social media, and portfolio, unless otherwise agreed in writing.

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10. Liability

While we strive to deliver high-quality work, HACK STUDIOS will not be held liable for any indirect, incidental, or consequential damages, including loss of business, loss of profit, or reputational harm. Our total liability for any claim arising out of the use of our services will not exceed the total fees paid by you for the services in question.

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11. Confidentiality

Both parties agree to treat all sensitive or proprietary information shared during the project as confidential. This includes client information, project details, and any internal data related to HACK STUDIOS.

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12. Third-Party Links

Our website may contain links to external websites. These third-party sites have their own terms and privacy policies, and HACK STUDIOS is not responsible for their content or practices. We recommend reviewing the terms of any third-party sites before using them.

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13. Termination

We reserve the right to terminate your access to our services and website if you breach these terms and conditions. In the event of termination due to a breach, no refunds will be provided for work already completed.

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14. Governing Law

These terms and conditions, and any disputes arising from or in connection with them, are governed by and construed in accordance with the laws of Scotland and the rest of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of Scotland or, where applicable, the courts of England and Wales.

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15. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and continued use of our website or services indicates your acceptance of the new terms.

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16. Complaints and Disputes

If you have any complaints or disputes, we encourage you to contact us directly to resolve the matter amicably. We will do our best to address your concerns promptly.

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17. Contact Us

If you have any questions or concerns about these terms and conditions, or need further clarification, please contact us at:

HACK STUDIOS
Email: office@hackstudios.co.uk